How it works
- You send a request. Location, bill, roof, and photos if you have them.
- We call you within 24 hours. A booker goes through the job with you and agrees the deposit.
- The installer books in. Once the deposit is in, we book a vetted installer team and confirm the date.
- Installation. The installer does the work. We stay in touch until the job is done.
Who is responsible for what
pinoysolar.com books vetted installers and holds your deposit. The installer is responsible for the quality of the installation and the hardware vendor is responsible for equipment warranty. We help you get it booked and keep it on schedule.
Questions
What does pinoysolar.com do?
pinoysolar.com is a booking agent for solar installations in Cebu. We take your request, call you to understand the job, arrange a vetted installer team, collect and hold your deposit, and keep the job on schedule. We do not manufacture, sell or install equipment ourselves.
Is it free to ask for a quote?
Yes. Sending a request costs nothing and does not commit you to anything. You only pay a deposit after you have spoken to a booker and agreed to go ahead.
What happens after I submit the form?
A booker reads your request, including any photos and bills you uploaded, and calls you within 24 hours. On the call they confirm the details, answer your questions and explain the likely price range and the deposit. Nothing is booked until you agree.
How much is the deposit, and how do I pay it?
The deposit depends on the size of the job and is agreed with you on the call before anything is booked. You can pay by GCash or bank transfer, and we confirm the amount and what it covers in writing before you pay. We never ask for a deposit before you have spoken to us.
Can I get my deposit back?
If we cannot book an installer for your job, you get the full deposit back. Other situations, such as cancelling or a site that turns out to be unsuitable, are covered in our booking terms.
Who handles the warranty?
Two warranties apply, from two different parties. The installer is responsible for the workmanship: mounting, wiring, waterproofing and making the system work as installed. The hardware vendor or manufacturer is responsible for the equipment itself: panels, inverter and battery. We help you reach the right party if something goes wrong, but we do not give either warranty ourselves.
Can I get solar with a battery for brownouts?
Yes. A hybrid system stays connected to the grid and adds a battery, so your essentials keep running during brownouts and at night. Off-grid systems with no utility connection are also possible. If you are not sure which you need, choose "Not sure" on the form and the booker will help you decide.
What equipment do the installers use?
It depends on your budget and system size. A recent hybrid job used a 6 kW Solis inverter, JA Solar 630 W bifacial panels and a Dyness 5.12 kWh lithium battery. The booker will go through the options with you.
How long does it take?
Typically a call within 24 hours of your request, a site check within about a week, and one to three days on site to install a home system once the equipment is available. Larger and off-grid systems take longer. The booker will give you dates for your job on the call.
Do I need permits or approval from the utility?
Grid-tied and hybrid systems connected to VECO, CEBECO or another utility may need net-metering or interconnection paperwork. The booker will tell you what applies to your system, and who handles it, before you commit.
What should I upload with my request?
Clear photos of the roof (from the ground, and up close if it is safe), your latest electric bill, any existing panels or inverter, and quotes from other installers if you have them. They help us give you a useful call instead of a generic one.
Where do you work?
Cebu province, including Metro Cebu and Mactan. If you are outside that area, send the form anyway and we will tell you honestly whether we can help.